If Plex.Earth is not able to communicate with your Google Earth installation, try the following sequence:
- Completely uninstall Google Earth from your computer
- Download & install the latest version of Google Earth Pro from the following link: https://www.google.com/earth/download/gep/agree.html
- Restart your computer
- Open AutoCAD (without opening Google Earth Pro)
- Use the "Zoom to Area" command of Plex.Earth (a couple of times if needed)
This should solve the problem and after initial communication has been established the problem will no longer resurface.
If the issue persists, please contact us at email@example.com.