If Plex.Earth is not able to communicate with your Google Earth installation, follow the steps below to resolve the problem.
- Close AutoCAD and Google Earth
- Download & install the latest version of Google Earth Pro (even if this is what you already have): https://www.google.com/earth/download/gep/agree.html
- Open Google Earth
- Open AutoCAD
You will only need to do this once and this sequence will fix the issue in almost all cases. If the problem persists, please contact us at email@example.com.